Terms and Conditions — Believe to Achieve Tuition

Sessions

Sessions may be delivered online or in person, depending on the service booked.
Sessions are planned in advance to support children's progress.
By enrolling a child, parents agree to their participation in the tutoring environment.

An initial 1:1 session is required before joining a regular tutoring place.
The fee for this session is £15 and is payable in advance to secure the booking.
If a regular place is confirmed following the session, the £15 will be deducted from the first monthly payment reminder.
If a regular place is not taken up, the £15 covers the cost of the session and is non-refundable.

Payment is required monthly in advance.
Fees are calculated based on the number of sessions or hours scheduled for that calendar month.
Payment must be received before the first scheduled session of the month to secure a place.
Payment details are provided upon enrolment.
If payment is not received on time, sessions may be suspended and the place offered to another child.
A monthly payment reminder will be sent out prior to each month.

Missed sessions are non-refundable once the month has begun.
At the tutor's discretion, a replacement session or credit may be offered in exceptional circumstances.

If a session is cancelled by the tutor, a replacement session will be offered or a refund/credit applied.

Children are expected to behave respectfully and engage appropriately.
Behaviour that significantly disrupts learning or safety will be addressed.
Ongoing behaviour concerns may result in sessions being discontinued or withdrawal from a group.
Payments already made are non-refundable.

A minimum of one full calendar month's notice is required to withdraw from tutoring.
Notice must be given in writing.
Fees already paid are non-refundable.

Light refreshments such as biscuits and hot drinks may be offered to children during sessions.
A separate Refreshment & Dietary Requirements Consent Form must be completed by a parent or carer before any refreshments are offered to a child.
It is the responsibility of parents and carers to ensure the information provided on this form is accurate and up to date. Believe to Achieve Tuition will take reasonable steps to accommodate dietary requirements but cannot guarantee a completely allergen-free environment.

Photographs or short videos may be taken during sessions for use on social media, the Believe to Achieve Tuition website, or promotional materials.
A separate Photography & Social Media Consent Form must be completed by a parent or carer before any images of a child are taken or shared.
Children's full names will never be published alongside any image. Parents may withdraw or update their consent at any time by notifying Sian in writing.